Not getting ZP despite Super Rewards word

Super Rewards has awarded me for 1404ZP and 4764ZP because I overturned previous survey results via customer service. I'm pretty trusting of their customer service as it has come through for me in the past. They said for both amounts of ZP that they did complete the transactions and that if I have yet to see them I should contact Z8 about it. I tried sending in a support ticket but I'm sure Z8 won't respond. I've had 939ZP in my bank since last night and it has yet to change. I don't know if this has something to do with your servers being down but it would really suck if I didn't get the ZP.

Help?

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