earn free z8 points problem

I did the progressive auto insurence quotes and I did the whole thing and got a quote and it was finished and it was accurate and I am actually looking for it as well. Then on the status report thing for super rewards it just says *Viewed (missing these points?)*

What does this mean? I accept third party cookies as well I dont understand why I am not getting the 5k points. It said to contact customer support but im guessing this is the only way to do that?

Thanks for reading and any help you can give.

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