help please zp error help

hi,,

I bought Z8 boints from mall by ((cashyou)) but it's did not came to me in game
i bought 10000 z8 boints in 3 ids
1-xooox (my brothers id)
2-xoooox (my id)
3 ganas (my second brothers id)

** in every id i bought 10000 z8 boints
mean i bought 30000 z8 boint
help please where is my money

---

lost it or what?
please help.