Security Question?

Whats_Up · April 2010

hi i want to make one of my members of the clan LT but it says to enter my security question,
where exactly do i enter it?

CrackinDomes · April 2010

Read This

[CM]FallenAngel wrote: »

As many of you might have seen we have added new security measures when doing clan management processes like making new lieutenants, removing lieutenants, changing leaders, clan disbanding, etc. Before being able to complete these high level clan management changes you will be asked to enter your secret question and answer information you first made when creating your account. This is to prevent issues of users letting out their account information for any reason and then having their entire clan ruined due to them now having access to their clan management.

If for any reason you have forgotten you secret question and answer please contact our support center with the following information and they will be able to help further.
LoginID for the account in question

What you think is the accounts secret question and answer was

Email address attached to that account

Name of characters on that account and what game they are from

If possible also 2 transaction ID's or receipt numbers of payments made to the account.

and any other info you can remember of the account, the more the better.

Once you pass them this info they should be able to help you further. If for some reason you can not remember all this information then provide at least all you can and see if they can still help.

As always make sure to never give out what your secret question and answer to anyone ever for any reason. No GM's or MOD's will ever ask you for that information in game. Even on the forums this would only be asked in very few cases and only be Me or other forum GM's.

-Z8Games

Whats_Up · April 2010

thanks bro.

CrackinDomes · April 2010

HA_Ninja wrote: »

thanks bro.

not a problem

Aretesxwar · April 2010

I think he asked where to enter it.

CrackinDomes · April 2010

Aretesxwar wrote: »

I think he asked where to enter it.

He said what exactly does he need to enter which the following quote from fallen explains it.

Aretesxwar · April 2010

HA_Ninja wrote: »

hi i want to make one of my members of the clan LT but it says to enter my security question,
where exactly do i enter it?

Where was the question. Can u tell us "where?"

CrackinDomes · April 2010

Aretesxwar wrote: »

Where was the question. Can u tell us "where?"

The question is answered when you register your account.

These would be examples of questions asked.

Example:

What is the name of your hometown?

What is the name of your first pet?

The answer you would have typed into one of those questions would be your "Security Question" which is needed to promote LT's in clans.

Aretesxwar · April 2010

No man the question was "where do you enter the answer." Not WHAT DO YOU ENTER.
When you tru to promote a membeer to LT you ger a message to ENTER YOUR SECURITY ANSWER. The problem is that THERE ISN'T A PLACE TO ENTER IT! Hence the question, "WHERE."

Flam3y · April 2010

yeah man
cause when your promoting a LT to your clan it says "please enter your security question"
so basically hes saying "WHERE" he needs to put it to promote the LT.
get it?

CrackinDomes · April 2010

My little box that i had to put my answer into appeared under Leader left side. Type the password into that little box and the go next to the LT and click the "CONFIRM" button.

Aretesxwar · April 2010

Flam3y wrote: »

yeah man
cause when your promoting a LT to your clan it says "please enter your security question"
so basically hes saying "WHERE" he needs to put it to promote the LT.
get it?

Exactly there's no place to type it.

Aretesxwar · April 2010

I'll give it look, thanks

Aretesxwar · April 2010

CrackinDomes wrote: »

My little box that i had to put my answer into appeared under Leader left side. Type the password into that little box and the go next to the LT and click the "CONFIRM" button.

I tried but there isn't place on mine. Also I sent in a support ticket with all the info you provided last Wednesday and the reply I got was it wasn't good enough. And they asked for my IP.
I think this is going too far myself.

CrackinDomes · April 2010

Just tried to recreate the error so that i could screen shot the input box but it isn't appearing now

They must of changed something again cause i just added a 2 new LT's.

- One on 2010-04-19

- Other on 2010-04-23

Dagarothx · April 2010

I'm still getting the same problem. It says enter security answer, but I have no box to put it in. Ugh.

jrcf1971 · April 2010

Exactly my question, there is no line to put your answer in so what do we do, where do we input our answer?

darkdust175 · April 2010

secret question

hi people... i have created a new account on y email but i loan my account to a friend...but he lose password and mail...now i want to leave my cla and i can't because he change mail password and i cant see my secret question... anyone could help me... my ail is luisfernandes_901@hotmail,com answer to here!!! please

Security Question?

Comments

Categories