discussion ban players

VanZaN
edited March 22 in CrossFire Barracks
Recently, we discovered an error within the game , resulting in the acquisition of certain items, the game administration identified the error, the items were removed from all accounts and banned it to 3 - 93 days

We fine with the items removed, but banning people for a bug not ours? and during your event for the game’s 16th anniversary? 

Do you know that me and a lot of people won't be able to playing during the event period cuz ban which caused by the errors developers not by the players? It's not humane.

And when we were take ban we lost too "honorable Soldiers Ribbon" , Is really too much and annoying.
 A huge segment of players will leave who truly valued your project due to this policy, Maybe it’s time to reconsider it?

Me and alot of players playing game from a childern time, we playing for enjoy and separate from life, Why would you make us lose interest in the game and hate it ?

endly, we firmly believe that in this case ban and lost "honorable Soldiers Ribbon" an unfair and unsuitable, The sanction should be reconsidered, given that the violation was the result of a technical error and not intentional misconduct on our part, we look forward to your prompt response and trust that a fair decision will be made regarding this matter.

Thank you for your attention and for the opportunity to present our case.

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