I didn't recieve my GP?
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Please double check here at the ranks page to make sure you should be getting GP at the rank you are talking about.
If you did rank up to private and did not get any GP then you can ask for help with the ticket system.
Note that GMs do not work on weekends and can not answer tickets during these times. Also note that tickets are answered in the order they are received. When you submit one it ends up in the back of the pile and can take a while to be reviewed
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