plz help me z8 games!!!

UltraKill23

i have exhanged 10 cupons for 90 days mp5 adv by mistake .. i need my cupons back plz ..

i made this mistake from 1 hour

i sent aticket and didnt have reply yet

i put my id and ign in the ticket

if the next 48 hours pass without having reply .. i will not get my cupons back ?

plz help me what should i do ? and how i know agm or technical supporter is ready to contact me ?

UltraKill23

plz i want help how to get my cupons back

[MOD]BlindRob

It would make sense to me if it was done by the time you sent the ticket it and not by the time they get around to it. Note however that I am not 100% on this being that it's a newly implemented policy.

As long as you gave them the info they need they should reverse the change with out anything else needing to be done on your end.

Note that GMs do not work on weekends and can not answer tickets during these times. Also note that tickets are answered in the order they are received. When you submit one it ends up in the back of the pile and can take a while to be reviewed.

I will try and get a GM to respond on the issue but if you have any other questions just let me know.

UltraKill23

[MOD]BlindRob wrote: »

It would make sense to me if it was done by the time you sent the ticket it and not by the time they get around to it. Note however that I am not 100% on this being that it's a newly implemented policy.

As long as you gave them the info they need they should reverse the change with out anything else needing to be done on your end.

Note that GMs do not work on weekends and can not answer tickets during these times. Also note that tickets are answered in the order they are received. When you submit one it ends up in the back of the pile and can take a while to be reviewed.

I will try and get a GM to respond on the issue but if you have any other questions just let me know.

ty very much for ur caring about it

i sent the ticket just after 1 min from the error

i put my id and in game character name in it

i choosed game mechanics in the ticket .. is that right?

but i didnt get the reply yet

Saidin

MnR10 wrote: »

ty very much for ur caring about it

i sent the ticket just after 1 min from the error

i put my id and in game character name in it

i choosed game mechanics in the ticket .. is that right?

but i didnt get the reply yet

If it was within 48 hours (or so) of you purchasing the item when you sent a support ticket you should get your coupon refund.

Unfortunately the system is always swamped on Monday so it will take slightly longer to get to your request. But you should get the refund. If you don't make sure to contact myself or another GM.

UltraKill23

ty for ur reply Gm {Saidin}

i hope i get my reply soon

artmx

lol sweet i didnt know you get refunds.. lol i want my 400k gp back i spent this morning on gp crates

UltraKill23

u cant refund black market gp i think

only zp weapons and packages and cupons

iiToxxiczZ

Artur00 wrote: »

lol sweet i didnt know you get refunds.. lol i want my 400k gp back i spent this morning on gp crates

lol fail.

and yh ...

@mnr10 good luck! u deserve ur coupons back buddy and, y aint u on vent? is everything cool?

UltraKill23

stubz01 wrote: »

lol fail.

and yh ...

@mnr10 good luck! u deserve ur coupons back buddy and, y aint u on vent? is everything cool?

i got the reply bro but they said they r not sure if they can fix it or not

UltraKill23

http://www.megaupload.com/?d=5BURG3T6

this from 2 days ......

UltraKill23

this is the reply

UltraKill23

By mnr10 at 2010-03-25

plz help me

UltraKill23

plz help me will i get my cupons or not ?

Monkey_Master

MnR10 wrote: »

plz help me will i get my cupons or not ?

wait one more day and if your coupons haven't been refunded then contact the Big S ([GM]Saidin) just like he said to

UltraKill23

if u look at the date of the reply 22/3

see how many days i have to wait and nothing happened

i contacted gm saiding 3 times and he didnt answer me