I cant open my account Please help me !!

bode44op

Today I tried to open my account and it's opened without any issues, but after two games
(wave mode games) I rejoined from the server the game frozen and the game crashed, and couldn't open the account anymore so, guys I can't play on my account since a month, and I just wanna a solution.
here' a link to a video shown the issue that i'm facing , i tried to open my account in another pc and got same issue hope you fixed it before tomorrow .

https://youtu.be/lIcOY7pnwv0

bode44op

i tried another accounts in my pc and game worked normally , this issue with this account that i'm sending the ticket from Not any other accounts , and my pc currently meets our minimum system , so the issue not because my pc as i said before i can open another accounts but can't open this one , what should i do ! . this issue occur in this account with different computers not only mine , i tried to open the game from another pc with same account and faced the same issue .
A month ago I complained about the support and I do not see any solution happening to my account and they do not reply to my message regarding this issue

bode44op

I did this already a week ago I sent 2 tickets and did not answer the issue and I sent another ticket two days ago did not respond to support until this problem occurred a month and can not solve now and I want to solve it because I am sad on my account I can not retrieve >_<

[GM]Kanadian

As was already explained to you in your ticket, we are aware of this issue and it should be resolved on the next maintenance. Thanks!