Surveys problems

I completed some offers from persona.ly that you had to install and play some games on iOS or android.
I never received my ZP (i waited for days) and i sent them support tickets for this. They said that i had to upload screenshots with proof that i completed the offers.
So i did, i sent them screenshots for 2 applications and the credited my ZP but when i sent screenshots for the third one they banned my account.....
I even made new account to ask them why the banned my account there (i was very kind with them) and they deleted 3 tickets so far.....
Anyone with similar experience ?

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