Come on...

iDupree_

Grumpy said the rewards from October were going to be distributed on this patch. But I didn't get anything yet... I want my rewards...

Danah

They also said they would re-add the kick vote...

Maintenances that take up to 17 hours, servers crash, events fail, reward distribution doesn't work, well, looks great for this game!

M1600wner

If you still didn't receive your Stuff, did you try to take it up with the Support?

Because either they are late, or they were punctual and you simply weren't on the list of the People to be rewarded.

IGetHigh96

I'm pretty sure the winning side was TDM and that was what I was playing. Hopefully the prizes get distributed atleast before next patch. That was a sweet event though.

iDupree_

IGetHigh96 wrote: »

I'm pretty sure the winning side was TDM and that was what I was playing. Hopefully the prizes get distributed atleast before next patch. That was a sweet event though.

1. I'm talking about the October Event.

2. I was playing TD too, and still haven't gotten that reward too.

nGhost

That moment when there are so many unfinished events people get confused as to which one you are talking about.
Cmon z8 you cant let the community down over and over again. People will get fed up eventually.

CamelSoldier

Just sick of this, make ticket they say you had it close case and say accept it. Here is my reply since October and after GMGrumpy promised to give out missing rewards today!



[th]Ticket October 23rd[/th]
[th]Reply October 23rd[/th]



I have completed Event and Have proof with screenshots, and I have not received the rewards, I was thinking of waiting till next maintenance but thought will let you know that I haven't received it and many.

Hello,

Thank you for contacting Z8Games Support Center.

The reward distribution for this event was successfully completed. Our records indicate that you received the rewards in your account.

We thank you for your understanding, and we apologize for any inconvenience this may have caused you.

Regards, Z8Games Support





[th]Proof Sent completed task and they confirmed I completed[/th]
[th]Proof Sent completed task and they confirmed I completed page 2[/th]









[th]Ticket October 24th[/th]
[th]Reply October 24th![/th]




I attached Screenshot showing I done October Horror Event and you replied to me saying:

distribution is successful and data shows I had received the Rewards in my storage and closed the case without even waiting for me to reply.

So will post again and will attach storage looking at the sniper section easy to see if i received the rewards or not can see I don't have Barrett Legendary or other rewards.

Do not close it without doing full investigation as I am not the only one just have a look at the forum.



Hello,

Thank you for contacting Z8Games Support Center.

We are aware of the ongoing issues regarding the October Horror tracker and are currently investigating. At this time, only the Mutation Mode portion of the tracker is not currently working as intended. The tracker records will be updated within 24 hours. If you have completed the Mutation Mode portion, it will be added to the list of your completed tasks.

If you are still experiencing issues after this change, please submit a new ticket specifying the issue, and we will investigate further.

We thank you for your participation.






[th]Page one Sniper storage! looking for Barrett Legendary or other rewards.[/th]
[th]Page of Sniper storage! Barrett Legendary or other rewards.![/th]







GMGrumpy Quote

[GM]Grumpy wrote: »

Missing October Horror rewards will be distributed during next week's maintenance.

Please don't share screenshots from the ticket center on this forum

[th]Ticket November 9th Patch[/th]
[th]Reply November 9th Patch![/th]



Last time I submitted ticket during October you told me Cf logs shows have received the items however I didn't and I submitted ticket with storage Screenshot showing if I had it would see Barrett sniper in sniper section when you could clearly see I didn't so GMGrumpy posted on the forum whoever is missing rewards will receive it during November maintenance I checked today and I still don't have my rewards!

An I clearly completed it as you confirmed I did and you even Confirmed based on your Logs that have received it however I didn't still waiting for it
Hello,

Thank you for contacting Z8Games Support Center.

You have already submitted a ticket regarding this issue. While we appreciate your concern and feedback, a response pertaining to your issue has already been provided to you.
Please refer to all previous responses, as a resolution or final answer has already been stated.

We thank you for your understanding, and we apologize for any inconvenience this may have caused you.



So what they are saying in first ticket, Is congratulation for completing October horror oh by the way Data base say you received items,hmm next day Sent proof of my storage then they say oh yes we are aware of October horror tracker issues be patient and send another ticket xD, Then the lovely GMGrumpy announces to us all we are aware people haven't received rewards rest assured November patch will receive them.

November patch comes no rewards! Send new ticket close case and say look back at the first reply we gave you meaning we say you received them end of story have a nice day!

Please don't say do not talk about reply ticket here, people should know after we provided proof you still say you have received them and close the case and when we open new ticket you say you already opened ticket and we provided the response accept it. Clearly there is an issue with your Logs distribution if your saying I have received them and I am saying no and I have shown you my storage next day after you say I have them which shows nothing clearly if I did would have at least 29 days left etc but have nothing!