Regarding October Horror
Hello , forumers. Anyone recieved October horror rewards? I didn't. But GMs told us that we will recieve our rewards after maintenance.
Zyko, CamelSoldier, did you recieved your rewards?
I already sent support ticket about this issue , but they replied me with clrl+c answer. They claiming that i didn't completed the event.
Same with Tick or Treat.
WHAT SHOULD I DO? GMs any answer. Ohhh , my ass.
Zyko, CamelSoldier, did you recieved your rewards?
I already sent support ticket about this issue , but they replied me with clrl+c answer. They claiming that i didn't completed the event.
Same with Tick or Treat.
WHAT SHOULD I DO? GMs any answer. Ohhh , my ass.
Comments
-
Hello , forumers. Anyone recieved October horror rewards? I didn't. But GMs told us that we will recieve our rewards after maintenance.
Zyko, CamelSoldier, did you recieved your rewards?
I already sent support ticket about this issue , but they replied me with clrl+c answer. They claiming that i didn't completed the event.
Same with Tick or Treat.
WHAT SHOULD I DO? GMs any answer. Ohhh , my ass.
Unfortunately it was a lie, I didn't receive anything yet, last time I sent ticket they said their Cf logs shows I had received it this was before the maintenance when I didn't and I submitted proof of my storage nothing in it, so GMGrumpy said to all of us on the forum whoever is missing rewards will get it during this November maintenance however I didn't receive anything yet will check again then submit ticket and get back to you -
CamelSoldier wrote: »Unfortunately it was a lie, I didn't receive anything yet, last time I sent ticket they said their Cf logs shows I had received it this was before the maintenance when I didn't and I submitted proof of my storage nothing in it, so GMGrumpy said to all of us on the forum whoever is missing rewards will get it during this November maintenance however I didn't receive anything yet will check again then submit ticket and get back to you
New Ticket says case closed we already told you previous ticket i.e you received them end of story lol
Updated Information on this thread ! http://forum.z8games.com/showthread.php?320943-Come-on -
CamelSoldier wrote: »Unfortunately it was a lie, I didn't receive anything yet, last time I sent ticket they said their Cf logs shows I had received it this was before the maintenance when I didn't and I submitted proof of my storage nothing in it, so GMGrumpy said to all of us on the forum whoever is missing rewards will get it during this November maintenance however I didn't receive anything yet will check again then submit ticket and get back to you
On stream last friday violet or someone said that we will get the rewards on this patch. -
Trick, not a treat.CamelSoldier wrote: »Unfortunately it was a lie, I didn't receive anything yet, last time I sent ticket they said their Cf logs shows I had received it this was before the maintenance when I didn't and I submitted proof of my storage nothing in it, so GMGrumpy said to all of us on the forum whoever is missing rewards will get it during this November maintenance however I didn't receive anything yet will check again then submit ticket and get back to you
It was a trick, Not a treat. We all got burned. -
On stream last friday violet or someone said that we will get the rewards on this patch.
Case closed after November patch ticket sent, made ticket they say you had it close case and say accept it. Here is my reply since October and after GMGrumpy promised to give out missing rewards today!
[th]Ticket October 23rd[/th]
[th]Reply October 23rd[/th]
I have completed Event and Have proof with screenshots, and I have not received the rewards, I was thinking of waiting till next maintenance but thought will let you know that I haven't received it and many.
Hello,
Thank you for contacting Z8Games Support Center.
The reward distribution for this event was successfully completed. Our records indicate that you received the rewards in your account.
We thank you for your understanding, and we apologize for any inconvenience this may have caused you.
Regards, Z8Games Support
[th]Proof Sent completed task and they confirmed I completed[/th]
[th]Proof Sent completed task and they confirmed I completed page 2[/th]
[th]Ticket October 24th[/th]
[th]Reply October 24th![/th]
I attached Screenshot showing I done October Horror Event and you replied to me saying:
distribution is successful and data shows I had received the Rewards in my storage and closed the case without even waiting for me to reply.
So will post again and will attach storage looking at the sniper section easy to see if i received the rewards or not can see I don't have Barrett Legendary or other rewards.
Do not close it without doing full investigation as I am not the only one just have a look at the forum.
Hello,
Thank you for contacting Z8Games Support Center.
We are aware of the ongoing issues regarding the October Horror tracker and are currently investigating. At this time, only the Mutation Mode portion of the tracker is not currently working as intended. The tracker records will be updated within 24 hours. If you have completed the Mutation Mode portion, it will be added to the list of your completed tasks.
If you are still experiencing issues after this change, please submit a new ticket specifying the issue, and we will investigate further.
We thank you for your participation.
[th]Page one Sniper storage! looking for Barrett Legendary or other rewards.[/th]
[th]Page of Sniper storage! Barrett Legendary or other rewards.![/th]
GMGrumpy Quote[GM]Grumpy wrote: »Missing October Horror rewards will be distributed during next week's maintenance.
Please don't share screenshots from the ticket center on this forum
[th]Ticket November 9th Patch[/th]
[th]Reply November 9th Patch![/th]
Last time I submitted ticket during October you told me Cf logs shows have received the items however I didn't and I submitted ticket with storage Screenshot showing if I had it would see Barrett sniper in sniper section when you could clearly see I didn't so GMGrumpy posted on the forum whoever is missing rewards will receive it during November maintenance I checked today and I still don't have my rewards!
An I clearly completed it as you confirmed I did and you even Confirmed based on your Logs that have received it however I didn't still waiting for it
Hello,
Thank you for contacting Z8Games Support Center.
You have already submitted a ticket regarding this issue. While we appreciate your concern and feedback, a response pertaining to your issue has already been provided to you.
Please refer to all previous responses, as a resolution or final answer has already been stated.
We thank you for your understanding, and we apologize for any inconvenience this may have caused you.
So what they are saying in first ticket, Is congratulation for completing October horror oh by the way Data base say you received items,hmm next day Sent proof of my storage then they say oh yes we are aware of October horror tracker issues be patient and send another ticket xD, Then the lovely GMGrumpy announces to us all we are aware people haven't received rewards rest assured November patch will receive them.
November patch comes no rewards! Send new ticket close case and say look back at the first reply we gave you meaning we say you received them end of story have a nice day!
Please don't say do not talk about reply ticket here, people should know after we provided proof you still say you have received them and close the case and when we open new ticket you say you already opened ticket and we provided the response accept it. Clearly there is an issue with your Logs distribution if your saying I have received them and I am saying no and I have shown you my storage next day after you say I have them which shows nothing clearly if I did would have at least 29 days left etc but have nothing! -
I had a similar trouble but with the Play Event Time, I did every task, show them the SS with the proofs, and anyways seems like they are not going to give me anything... They told me that "the database" suppouse to have my games registers, and I didn't recieve the rewards only because 1 day the tracker said that I had 16 TD games instead of 20 and I did more than 20 TD games.....
-
Meh, I also didn't get the rewards and I sent multiple tickets and all the tickets said the same thing. "The rewards have already been given out to the people who have done the event." I got ss of the tracker saying I finished all the games and stuff needed for the event and I counted out all the games on a paper because the tracker takes 2hs to refresh.
-
Same here , after they said i will get rewards next patch , i sent another ticket and they replied that based on their database i didn't complete the event lmao , sent third ticket including SS for tracker showing i finished all events and waiting their replay !
Categories
- All Categories
- Z8Games
- 1 Z8 Forum Discussion & Suggestions
- 15 Z8Games Announcements
- Rules & Conduct
- 2.5K CrossFire
- 715 CrossFire Announcements
- 714 Previous Announcements
- 2 Previous Patch Notes
- 323 Community
- 12 Modes
- 393 Suggestions
- 16 Clan Discussion and Recruitment
- 73 CF Competitive Forum
- 1 CFCL
- 16 Looking for a Team?
- 524 CrossFire Support
- 7 Suggestion
- 15 CrossFire Guides
- 37 CrossFire Off Topic