Funny that I was not qualified for the prizes of September Chaos

Here is the original response that I got from GM,

"Hello,

Thank you for contacting Z8Games Support Center.

The distribution for the event has been completed. Based on the logs we received from the database, you were not on the list of players that completed the requirements for this event. If you believe that you are eligible and you do have evidence that supports your claim, please submit it in a new ticket and our support staff will investigate your issue.

We thank you for your understanding, and we apologize for any inconvenience this may have caused you.

Regards,

Z8Games Support"

They did not distribute the prizes on Oct 1st which I understood because GMs are off work over the weekend. So I kept waiting and thought it was just a matter of time that I would get the prizes. That's why I didn't screenshot the event page, and now I cannot provide any evidence even though I am 200% sure that I had completed the event. In addition, the GMs took down the event tracker for September Chaos, so there is no I can take a picture of my completed event!!! This event was such a joke!!!

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