Lost my security Answer, and don't know which email is registered

D_utchy

Made my account back in 2009, so i forgot all the stuff I entered. Now i want to leave my made clan to join a friends clan. But need my security answer in order to do that. How can i fix this :S?

cvh16

Well, that´s it,your done.
You have no information whatsoever about your account, and you think they will hand it over the data? of course not, how can you make proof you are the legit owner of the account?
Just because you have the ID and password? how can you proof it was not stolen?
If and i mean an if very remotely, if you always played with the same IP address and pay for zp items and you got the receipts, maybe they hand it over to you.
Anyway, contact the support regarding this!
Good luck if it is the case.

Kittaa

D_utchy wrote: »

Made my account back in 2009, so i forgot all the stuff I entered. Now i want to leave my made clan to join a friends clan. But need my security answer in order to do that. How can i fix this :S?

There is just one way out. If you don't know any information. Join your clan with a alt account and play often with it. after 60 days you can sent a support ticket that the clan leader is inaktive. Your alt gets the clan. and main is free to go

D_utchy

cvh16 wrote: »

Well, that´s it,your done.
You have no information whatsoever about your account, and you think they will hand it over the data? of course not, how can you make proof you are the legit owner of the account?
Just because you have the ID and password? how can you proof it was not stolen?
If and i mean an if very remotely, if you always played with the same IP address and pay for zp items and you got the receipts, maybe they hand it over to you.
Anyway, contact the support regarding this!
Good luck if it is the case.

Just bought 20k ZP like 2-3 days ago :P I know much about the account. What it did. What clans it has been in etc..

D_utchy

Kittaa wrote: »

There is just one way out. If you don't know any information. Join your clan with a alt account and play often with it. after 60 days you can sent a support ticket that the clan leader is inaktive. Your alt gets the clan. and main is free to go

I found my old tickets from 2010+ a transactionID picture. The S-answer back in my old tickets do not work tho?! What is this?

cvh16

In that case, open a ticket with support and supply all of that information to them
Transaction ID will do to prove at least something.
Open ticket here: http://support.z8games.com/
Good luck

D_utchy

cvh16 wrote: »

In that case, open a ticket with support and supply all of that information to them
Transaction ID will do to prove at least something.
Open ticket here: http://support.z8games.com/
Good luck

Thank you, I sent a ticket out, lets hope someone can help me!

}Zombie

cvh16

omg that was hilarious xD