Banned 7 days, for no reason

My teammate logged into the game, His game froze, he pressed control alt delete to close the game, restarted Cf, and gets banned for 7 days. Can you please fix this?

Also, he lost his honorable soldier ribbon for this...
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Comments

  • I think there should be more like this one...to show how good they are... :D scared to show how bad they work? shame shame shame
  • Same think happed to another player yesterday on 04.14.2014 between 06-07 PM EST :

    he logout from game - take 1 hour break ( until 07 pm EST)
    then login game again - select UK4 - and game was frozen there -
    after few minute of waiting - he reset PC
    when try again to login - game say his account is permanent ban ! ?

    Today tell me he try a secondary account - and same thing happend - game frozen - and after restart PC - secondary account banned same way .

    Now i'm afraid if there is a connect bug and same thing will happend to me ? i have 5 vip can't affort to take a ban for no reason !

    Same here, but mines 3 day ban on 3 accounts... I wanna rage so bad but i am here waiting for support ticket to be seen, so that they can tell me what in the world is going on...
  • As mentioned in the other thread you made. The forums cannot help you.

    You must submit a support ticket.

    Chances are he was banned for the use of a hack program. Which also could have included sight overlays and farm bots available from hack websites.

    If he was banned for hacking there is nothing we can do.


    A clean, unmodified version of CrossFire will not result in you being banned, even if you try and ctrl-alt-delete the game.
  • [GM]Saidin wrote: »
    As mentioned in the other thread you made. The forums cannot help you.

    You must submit a support ticket.

    Chances are he was banned for the use of a hack program. Which also could have included sight overlays and farm bots available from hack websites.

    If he was banned for hacking there is nothing we can do.


    A clean, unmodified version of CrossFire will not result in you being banned, even if you try and ctrl-alt-delete the game.


    1st time Z8 is doing something with the botters after how long? Lol.. As a Result you seen most of the botters came from PAL, you should look into their clan members & how many hours they been on for no real person can stay on for more then 20 hours a day & I bet you most of them were on 24/7 before this awesome xtrap update. Look into the #1 farmer.
  • :)

    I think it`s a problem . Do what ever u want
  • After waiting along time for my support ticket to be responded to.
    Ive decided to log into my 1 alt account that i RARELY use.

    snoopy is talking about me. im 2k.mvp Ive played in multiple tournaments
    Do you even check these bans? Ive never even farmed. Never cheated on any game.
    never even used a 3rd party program for any game . Is your hack detector detecting windows XP? plz respond to my support ticket. Im a competitive gamer and i have no time to play anymore if everyone will think im a cheater because of some sort of FAKE ban .
  • Tra1n1 wrote: »
    After waiting along time for my support ticket to be responded to.
    Ive decided to log into my 1 alt account that i RARELY use.

    snoopy is talking about me. im 2k.mvp Ive played in multiple tournaments
    Do you even check these bans? Ive never even farmed. Never cheated on any game.
    never even used a 3rd party program for any game . Is your hack detector detecting windows XP? plz respond to my support ticket. Im a competitive gamer and i have no time to play anymore if everyone will think im a cheater because of some sort of FAKE ban .
    No mods, nothing at all added or used with CF?
    IGN?
  • " im 2k.mvp"
    I am pretty sure he is telling you his IGN is :2k.mvp

    "Ive never even farmed. Never cheated on any game. "
    I think that means nothing added to CF.

    I am in the same boat as he is... I am a clean player from Canada that got banned for 3 days this morning...Submitted ticket and waiting.
    IGN: TheJackel

    I do have Windows XP FYI.

    Update: I just uninstalled everything to do with Crossfire off my machine, then reinstalled...i used this account which i created today, and tried to log on...BAM 6 day ban.
    Is there really any doubt that something is wrong here?

    I am sure a bunch of hacks got caught, but obviously some innocent people got screwed in the process. I am happy strides have been taken to eliminate the biggest problem in the game (Hacks) but someone better make this right.
  • [MOD]dot wrote: »
    No mods, nothing at all added or used with CF?
    IGN?
    dot i think its a bug of windows xp pls check it do alll what u can for them <33
  • You know this game is in rough shape when they won't admit to banning for no reason. Personally, once my main account is unbanned in 2 days, I won't be logging in again for another month or so, I don't want to take a permanent ban. Z8, don't tell everyone who has this problem it's their fault, that's kind of like telling mentally challenged people they should suck it up because it's their fault for being challenged Listen to people's problems. This company is more and more corrupt every day.
  • DOGFARTS wrote: »
    You know this game is in rough shape when they won't admit to banning for no reason. Personally, once my main account is unbanned in 2 days, I won't be logging in again for another month or so, I don't want to take a permanent ban. Z8, don't tell everyone who has this problem it's their fault, that's kind of like telling mentally challenged people they should suck it up because it's their fault for being challenged Listen to people's problems. This company is more and more corrupt every day.
    We have like a total of 4 people saying they've been banned without reason, and a few people catching on.

    Lacking evidence to the contrary, it's not illogical to assume they're simply lying to avoid admitting that they cheated and feel bad about it.
    It's very easy to lie on the internet.

    So hundreds of bans (probably low), five people saying they didn't cheat, the rest accepting that they cheated and got caught doing it.
    Us saying "it's a bug!" because a rumor is prevalent would be irresponsible without facts to substantiate it.
  • I edited my post above..please read.

    If there is only 4 of us, there should be no problem checking into those 4 accounts and making things right.

    I understand your position, hopefully you can understand mine. All I want is a fair deal and someone to look into my 1 account and your will see i am as legit as they come.
  • [MOD]dot wrote: »
    We have like a total of 4 people saying they've been banned without reason, and a few people catching on.

    Lacking evidence to the contrary, it's not illogical to assume they're simply lying to avoid admitting that they cheated and feel bad about it.
    It's very easy to lie on the internet.

    So hundreds of bans (probably low), five people saying they didn't cheat, the rest accepting that they cheated and got caught doing it.
    Us saying "it's a bug!" because a rumor is prevalent would be irresponsible without facts to substantiate it.
    I don't know how you have detected you kack,but all those banad use XP.Go on game on Windows 7 and can play, and when I'm going in on XP i;m baned.How is that possible?try it yourslef Mr MOD i lose mi acount for try it do it whit your acount pls log on gamme on windows 7 then go on windos xp and we talk hope i m right
  • I don't know how you have detected you kack,but all those banad use XP.Go on game on Windows 7 and can play, and when I'm going in on XP i;m baned.How is that possible?try it yourslef Mr MOD i lose mi acount for try it do it whit your acount pls log on gamme on windows 7 then go on windos xp and we talk hope i m right
    I don't know how you have detected you hack,but all those banned use XP.Go on game on Windows 7 and can play, and when I'm going in on XP i;m baned.How is that possible?try it yourslef Mr MOD i lose mi acount for try it, do it whit your acount pls log on gamme on windows 7 then go on windos xp and we talk hope i m right pls forgiv mi bad english
  • I don't know how you have detected you hack,but all those banned use XP.Go on game on Windows 7 and can play, and when I'm going in on XP i;m baned.How is that possible?try it yourslef Mr MOD i lose mi acount for try it, do it whit your acount pls log on gamme on windows 7 then go on windos xp and we talk hope i m right pls forgiv mi bad english
    XP is an unsupported OS, I wouldn't let it touch one of my machines.
    Why do you have many computers? A bit of farming perhaps?
  • I don't know how you have detected you kack,but all those banad use XP.Go on game on Windows 7 and can play, and when I'm going in on XP i;m baned.How is that possible?try it yourslef Mr MOD i lose mi acount for try it do it whit your acount pls log on gamme on windows 7 then go on windos xp and we talk hope i m right

    I tested it out with my old PC & I was able to log on, no banned no nothing.

    So find a better lie. Stop hacking.
  • [MOD]dot wrote: »
    XP is an unsupported OS, I wouldn't let it touch one of my machines.
    Why do you have many computers? A bit of farming perhaps?
    hahaha no omg hahahaha u funny lol i have 3 pc for mi wife and chield omg dont think negative i jsut try help hahahahaha
  • Creative_E wrote: »
    I tested it out with my old PC & I was able to log on, no banned no nothing.

    So find a better lie. Stop hacking.

    Connect to Alpha 1 and sit there for about a minute or two, just try for me please. I don't know what the rest of these people do but i know what i do when i come to play.
  • KillaTheCN wrote: »
    Connect to Alpha 1 and sit there for about a minute or two, just try for me please. I don't know what the rest of these people do but i know what i do when i come to play.

    I did sit there for 3 mins, I logged after & relogged & I was still able to get into a game real fast.
  • Creative_E wrote: »
    I did sit there for 3 mins, I logged after & relogged & I was still able to get into a game real fast.

    You sir are lucky then watch my youtube video, happens even with an new account... I don't understand it at all, just lost my ribbon for playing a game i enjoy for nothing. Bad enough everyone thinks i cheat now.
  • KillaTheCN wrote: »
    You sir are lucky then watch my youtube video, happens even with an new account... I don't understand it at all, just lost my ribbon for playing a game i enjoy for nothing. Bad enough everyone thinks i cheat now.

    Do you mind recording what you have installed on your PC? Like the "Programs and Features" ?
  • Creative_E wrote: »
    Do you mind recording what you have installed on your PC? Like the "Programs and Features" ?

    done. https://www.youtube.com/watch?v=-nXDVrKnr9w&feature=youtu.be

    i keep checking main accounts support ticket :/

    Had to install Netframework 3.5 just to be able to use this video recorder, Tried camstudio but couldn't figure out how to use it haha.
  • [MOD]dot wrote: »
    No mods, nothing at all added or used with CF?
    IGN?

    You know how many people should be banned for using mods? That doesn't even make sense.
  • Artur_Soul wrote: »
    You know how many people should be banned for using mods? That doesn't even make sense.

    it was just to see if that is what was causing it, never know things happen randomly lol
  • Ah okay, I heard users with Windows XP were getting banned. In that case, people should get their stuff back no?
  • Artur_Soul wrote: »
    Ah okay, I heard users with Windows XP were getting banned. In that case, people should get their stuff back no?

    idk whats going on honestly, been waiting since 12:30ish last night for anything reinstalled cf like an mod asked me to do and got a diff alt banned just by logging in. everyones saying its a hack but yet i made a new account logged in and instant hacktool/ban 3days on it on video recorder.
  • KillaTheCN wrote: »
    idk whats going on honestly, been waiting since 12:30ish last night for anything reinstalled cf like an mod asked me to do and got a diff alt banned just by logging in. everyones saying its a hack but yet i made a new account logged in and instant hacktool/ban 3days on it on video recorder.

    I think if users send in a ticket and mention they used Windows XP then Z8 should fix the problem. If they said little users are reporting it then it should not be hard to fix those accounts. If they actually hacked, they would not send a support ticket because they would just make a new account and not care. The players who do send a ticket most likely spent a lot of time on their accounts and don't want to just create a new one. I would be furious if that happened to me and I'd probably drop the game because I spent 4 years working on my account.
  • Artur_Soul wrote: »
    I think if users send in a ticket and mention they used Windows XP then Z8 should fix the problem. If they said little users are reporting it then it should not be hard to fix those accounts. If they actually hacked, they would not send a support ticket because they would just make a new account and not care. The players who do send a ticket most likely spent a lot of time on their accounts and don't want to just create a new one. I would be furious if that happened to me and I'd probably drop the game because I spent 4 years working on my account.

    ya same been here playing my main since 09
    btw http://forum.z8games.com/showthread.php?t=277890
  • if you have 2 pcs and 2 accts and used this to farm is this illegal???my friend did this,
    he did not have any cheat propgrams or farms bots.He just played 1 vs 1 ...will this get u banned?