Someone stole my account!

nickpas12121

Someone stole my account 4 days ago and i sent a ticket 3 days ago but u didnt answer me. If u go at my char at clan section it says last played yesterday. Someone stole it please help me i can't wait more days.

JepoJag

[GM]Saidin wrote: »

Lost Accounts
The next largest regular issue we deal with in Cross Fire is the issue of "hacked accounts". Accounts do not get hacked. It's a simple truth. If accounts get hacked in the traditional sense, my game account would have been hacked years ago since it has all the weapons and I'm sure a hacker would love to play on a GM account!

Think about that logically. No one can get my account security information because I haven't told anyone. People are not secure enough with the simple things on their account. Their Login ID, Security Answer, Registered Email are all things you need to keep to yourself. We go through hoops to make it as difficult as possible to change your information. However if you go a fake website and drop down all your info trying to get free ZP you are going to lose your account. Period.

No website will give you free weapons, free zp or anything else for free. If you try to sell your account, if you give your info to your brother, if you download a keylogged hack program. These are all things that can cause you to lose your account.

Those people are stealing your accounts to hack on them. They don't have any other reason to have it. And if the account gets hacked and detected then you're not gonna get the account back. THIS IS THE TRUTH. You are responsible for your account security, therefore when you lose your account and someone hacks on it we have to punish the account. We can't reach through the internet and slap the hacker and give you a pat on the back for admitting you fell for a scam. It's just not going to happen, the account hacked in our game and we issued a ban (auto or not). You're done. Don't fall for a scam. This is a serious problem and you have to take it seriously when you make a Z8Games account.

Every day we get hundreds of support requests for lost accounts. This is just how bad the problem is. You must be more secure with your information. The less time we have to spend proving who owns an account means we can spend more time banning the real hackers.

Think about it.

And be patient regarding to the tickets.

FxKryStaL

nickpas12121 wrote: »

Someone stole my account 4 days ago and i sent a ticket 3 days ago but u didnt answer me. If u go at my char at clan section it says last played yesterday. Someone stole it please help me i can't wait more days.

thats what u get for believing ppl who give free zp. or u dare to get a hack then get keylogged,.

[dot]

JepoJag wrote: »

Think about it.

And be patient regarding to the tickets.

Yup, pretty much this. Nothing can be done on the forum.
Closed.