Z8Games Announcements — Forum

Temporary Deactivations of some Payment Options

[GM]Celestine — Tue, 08 Jul 2025 14:59:24 +0000

Attention Mercenaries,

We are currently experiencing issues with several payment providers and have temporarily disabled them while our team is working on a fix.

Affected payment options and regions:

Sofort – Germany, Austria
iDEAL – Netherlands
MB WAY – Portugal
BLIK – Poland
Bancontact – Belgium
Papara – Turkey

We will notify you as soon as these payment methods are available again. In the meantime, we recommend using an alternative provider available in your region.

Thank you for your patience and understanding.

– Z8Games Team

Razer Gold Issue: wallet region is not accepted

[GM]Celestine — Tue, 01 Aug 2023 18:19:15 +0000

Q: Why am I receiving "Wallet region is not accepted" error and how can I fix it?

A: This access error is due to the regional restrictions of the Razer Gold Wallet account that you are currently logged into.
You will need to have a US / USD Razer Gold Wallet or simply create a new one from https://gold.razer.com/us/en in order to gain access.

If you want to continue to recharge ZP using Razer Gold or purchase Razer Gold only items, and you are located in Europe we will guide you on how to create a US / USD wallet.

For this, please visit https://gold.razer.com and press "Login":

on the next page select "Create Razer ID":

on the next page, you need to fill out the account form and choose "Location" -> "United States of America".

After you submitted the form, you will receive a message that you need to verify your email:

and you should see this type of email in your inbox:

After pressing "Verify" you will be redirected to the Razer page:

After you verified your email, open the account menu under your avatar and press "Create Wallet":

You can create your USD wallet by choosing the default currency for United States (USD):

If you don't have the option to choose "United States (USD)", you might need to temporarily use a VPN with a US IP address.

Afterward, you can use your new wallet to recharge Razer Gold with any method available:

If you want to change the region of your existing wallet, please contact Razer Gold support:

Please be aware that changing your wallet is at the discretion of the Razer Gold team.

Thank you for your understanding,

Z8Games Team

Maintenance: July 11th, 2023

[GM]Sharingn — Tue, 11 Jul 2023 14:24:11 +0000

Attention Mercenaries!

There will be a content update tonight, July 11th, at 10 PM server time. The maintenance is estimated to last about 3 hours. During this time the game and website will not be available.

Thank you for your understanding.

CrossFire Team.

ZM Ranked S4 Score Reset Survey

[GM]Sharingn — Wed, 21 Jun 2023 16:48:36 +0000

Attention Mercenaries,
Recently our team was made aware of a bug in Zombie Mode Ranked Season 4, in which the critical attack rate could be maintained at 100% consistently. Due to this, a number of players were able to obtain scores that otherwise should not have been possible. At this time we are considering a total reset of the Zombie Mode Ranked Season 4 leaderboard and scores list. We would like your feedback to help us in making a decision on this matter. Please answer the poll questions below to voice your input.

Please note that this poll is only to help us with the general feedback from the community. The results of this poll may not determine the ultimate outcome, and we reserve the right to make any decision we see fit on this matter.

Thanks For Your Time!
CrossFire Team

Verify Your Account Email

[GM]Celestine — Wed, 20 May 2020 17:25:36 +0000

Attention Mercenaries,[/B]

Verify your account now to receive a 'Verified' Ribbon + Permanent USP-Piggybank!

Navigate to your 'My Account' page and press the 'Verify Email' button.

Next, check your inbox for an email from Z8Games and click the link to complete your verification. Note that the link will expire after 24 hours.

Double-check your spam folder if you do not see the email.

Once you've verified your email, your rewards will be sent after your second login or after changing servers.

The ribbon will appear on your profile within 48 hours.

Are you a new Mercenary?

If you register a new account after May 21st and verify your email you will receive a bonus 7 Days Welcome Package that includes:

Bulletproof Helmet & Vest (7 days)
Expand Grenade Slot Water Bottle (7 days)
Welcome Weapon Ticket - Rifle (7 days)
Welcome Weapon Ticket - Sniper (7 days)
Welcome Weapon Ticket - Pistol (7 days)
B.C-Axe-Ares (7 days)

In case you still have questions - here is a guide HERE with screenshots that we will be keep updating.

Razer Gold Payment Maintenance May 14th: 4:00 PM - 8:00 PM EDT

[GM]Sharingn — Fri, 05 May 2023 15:14:11 +0000

Attention Mercenaries,

The Razer Gold payment method will undergo a maintenance on Sunday, May 14th from 4pm to 8pm EDT.

During this maintenance, you will be unable to use Razer Gold as a payment method when recharging ZP.

This maintenance will not affect the game or other services during this time.

CrossFire Team

Update of our Terms and Conditions - April 26, 2023

[GM]Celestine — Wed, 26 Apr 2023 14:57:29 +0000

Attention Mercenaries,

As of April 26, 2023, the Z8Games Terms of Use, End User License Agreement, and Privacy Policy have changed.

Please see the new Terms and Conditions HERE.

If at any point for any reason you do not agree to any of these Terms, the Privacy Policy, the Game-specific Terms, or any other terms and policies established by SGW, you must immediately notify SGW and your license to use the Service and the applicable Game shall immediately terminate.

Thank you for your understanding,

Z8Games team

Account Security Notice & Reminder

[GM]Kanadian — Mon, 03 Apr 2023 21:34:07 +0000

Attention Mercenaries,

We were recently made aware of a method via which a user could gain access to another user's Login ID when targeted. Once discovered, this method was reported and fixed immediately. We would like to assure users that this information was only revealed when specifically targeted. No other information was revealed, and all accounts are still secured. As many of you know, an account cannot be recovered or stolen with only the Login ID. Your accounts are safe.

However, this comes as a good indicator of why you should also never share your password or other information with other users. For account security purposes, you should change your password often, and should never use the same login data as any other site.

We will continue to keep an eye on these sorts of methods, and will continue to make sure that your accounts are safe, and your experience with CrossFire and Z8Games is a secure and fun one.

-CrossFire Team

Password Security Reminder

[GM]Kanadian — Tue, 15 Mar 2022 19:20:05 +0000

Attention Mercenaries!
To ensure account security, please see some details below that you can take to make your account safe:

Change your password regularly and use security services

The easiest method to protect your account is changing your password regularly
There are mobile authenticators (OTP) that can be used as well
Passwords should not be easily guessed
Passwords should be over 8 characters (up to 16), containing alphabet, numeric or special characters
Note that for Z8Games website, we allow 8-16 characters, and special characters include the following: @ # ^ * ( ) _ - + = [ ] { } : ; < , > . ? /
Do not use the same password with other websites or one that could be easily identified (such as name, birth date, telephone number, etc.)
You can easily change your password on the website: https://www.z8games.com/myaccount.html

Set up 2-Factor Authentication, for more information on 2FA, please see the link: https://support.z8games.com/us/index.php?/Knowledgebase/Article/View/318/1/2-step-verification

Scan the QR code provided with Google Authenticator on your phone.
If you do not have Google Authenticator on your phone, download it via the Play Store or iOS with the following links.
Play Store: https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2
iOS: https://apps.apple.com/ca/app/google-authenticator/id388497605
Remember that the CrossFire support team will never ask you for your password in any situation.

Stay safe on the battlefield Mercenaries!
-CrossFire Team

IMPORTANT: Update on 2-Step Verification

Mooooony — Fri, 13 Aug 2021 18:59:52 +0000

Attention Mercenaries,

Due to an issue reported, we had to reset 2-Step Verification for all users while we fixed the issue.
You can now re-enable 2-Step Verification on 'My Account' page.

For a guide on how to set up 2-Step Verification, please check the link HERE.

See you at the battlefield,
-CrossFire Team

Email Verification Guide

[GM]Kanadian — Thu, 21 May 2020 18:45:53 +0000

Attention Mercenaries!

By now you have noticed that we now have email verification on the website. This is a good thing and will lead to more secure accounts!

"But Kanadian," You say, "How do I verify an email?!"

No worries, Mercs, I've got you covered!

The first thing you'll want to do is head over to MY ACCOUNT . Just click that link there for quick access!

When you do head there, you're going to want to click on the "Verify Email" button featured in the red box below:

[IMG2=JSON]{"data-align":"none","data-size":"full","height":"413","width":"750","src":"https:\/\/z8games.akamaized.net\/cfna\/web\/main\/Forum\/My Account Page.PNG"}[/IMG2]

Once you do that, we'll send an email to you that asks you to verify the address on the account! What does that email look like? Well, it looks something like this:

[IMG2=JSON]{"data-align":"none","data-size":"full","height":"195","width":"728","src":"https:\/\/z8games.akamaized.net\/cfna\/web\/main\/Forum\/Email.png"}[/IMG2]

If you click the 'Verify My Email' link, you'll set yourself on your way to receive rewards for verifying that a real, valid email is on your account!

"But Kanadian, what rewards do we get??"

I'm glad you asked, imaginary other half of this conversation! Check out the rewards you get on the verified page! (Or just look here, thats fine too!)

[IMG2=JSON]{"data-align":"none","data-size":"full","height":"725","width":"729","src":"https:\/\/z8games.akamaized.net\/cfna\/web\/main\/Forum\/Verified.png"}[/IMG2]

"But Kanadian, I tried to verify and the email didn't send!"

We recommend checking your spam folder just in case your mail provider is being tricky. Additionally, please wait up to 24 hours for the email to arrive, and if it doesn't give us a shout at our support page HERE!

If you need help checking your spam folder, here is an example for Yahoo email accounts. From the email page, first click 'More':

[IMG2=JSON]{"data-align":"none","data-size":"full","height":"227","width":"196","src":"https:\/\/z8games.akamaized.net\/cfna\/web\/main\/Forum\/YahooSpam.png"}[/IMG2]
"Kanadian, what do I click next??"

Next click "Spam" to check your Spam folder and see if the email is sent there!

[IMG2=JSON]{"data-align":"none","data-size":"full","height":"306","width":"197","src":"https:\/\/z8games.akamaized.net\/cfna\/web\/main\/Forum\/YahooSpam2.png"}[/IMG2]
"Oh.. I don't have access to the email on my account, Kanadian. This makes me a sad Mercenary "

Don't be sad! "Sad" backwards is "Das", and Das no good! Send us a ticket under the "Account Administration" department to change the email on your account at our support page HERE!

So verify today, and secure your account, mercenaries! Its that simple!

-CrossFire Team

Bancontact - New payment method for Belgium

[GM]Celestine — Fri, 12 Nov 2021 18:34:04 +0000

What is Bancontact?
Bancontact is the leading payment system for electronic payments in Belgium and the most commonly used card in this country.

How to use Bancontact to buy ZP?
Paying with Bancontact is very easy. You will need to have a Bancontact card and, after selecting the desired amount of ZP, you just need to input the card details into the form that appears and complete the payment!
Bancontact Website: bancontact.com

Razer Gold Payment Maintenance September 21st: 4:00 PM - 11 PM EST

[GM]Sharingn — Fri, 17 Sep 2021 15:03:54 +0000

Attention Mercenaries,

The Razer Gold payment method will undergo a maintenance on Tuesday, September 21st from 4pm to 11pm EST.

During this maintenance, you will be unable to use Razer Gold as a payment method when recharging ZP.

This maintenance will not affect the game or other services during this time.

CrossFire Team

OPEN BUCKS - Recharge ZP using CVS, Dollar General or Circle K Giftcards

[GM]Celestine — Wed, 11 Aug 2021 17:40:25 +0000

Overview
No credit card? No problem! Whether you simply prefer to use cash or do not have access to a credit card or bank account, you can pay on Smilegate West games including Crossfire using cash and gift cards at checkout.

How it works
1. Purchase a gift card from any CVS, Dollar General or Circle K store
2. Select the 'Pay with gift cards' button at checkout
3. You’ll be redirected to Paysafecard to enter your gift card number and PIN to complete your purchase
Note: You can also pay with an oBucks card

Benefits for you
1. Convenient: 60,000+ locations to pay in the U.S. and Canada
2. No fees: No reload, usage, or activation fees
3. Safe: No banking information is needed to pay with cash or gift cards

Helpful links
Open Bucks Customer FAQ
Contact Open Bucks Support
Open Bucks Gift Card Terms of Use

MBway – Instant Bank Transfer - New payment method for Portugal

[GM]Celestine — Fri, 02 Jul 2021 15:09:16 +0000

Mbway is the new and leading payments app in Portugal. Operated by the interbank network of Portugal, it allows users to link debit and credit cards to a phone number in order to complete fast and secure payments. With MB WAY you no longer need your wallet to pay, transfer or withdraw money. Just download the MB WAY app to your mobile phone, sign up for this service, and put your cards on the app. It is instant, easy, and secure where you don’t need to put your card details. The app is available for Android, IOS, Windows, and Tizen devices.
Website: mbway.pt

iDeal – Instant Bank Transfer - New payment method for the Netherlands

[GM]Celestine — Fri, 02 Jul 2021 15:07:08 +0000

iDEAL is a popular Dutch online bank transfer payment system that is introduced in 2005 and holds over 50% of online payments in the Netherlands. iDeal is an online payment method that is offered by banks as part of their internet banking service. In iDeal payment, the money is transferred directly from the customer's bank account to the bank account of the online shop. It is familiar, secure, and easy where your payment balance instantly gets updated.
Website: ideal.nl

Giropay - Instant Bank Transfer - New payment option for Germany

[GM]Celestine — Fri, 02 Jul 2021 15:03:29 +0000

Giropay is a German online bank transfer payment system that is founded in 2005 by Postbank and available in over 1,500 German banks. It connects the users and their online banking accounts, making it very easy to complete transactions. It allows customers to complete transactions online using their online banking environment, with funds debited from their bank account without prior registration.
Website: giropay.de

Paysafecard Issue

[GM]Celestine — Fri, 09 Apr 2021 14:01:39 +0000

Attention Mercenaries,

We are aware of an issue where starting April 6th, 2021 recharges via Paysafecard didn't award the expected ZP.

After the technical issue was found we have deactivated the payment method Paysafecard on our Deposit page.

The Paysafecard team is currently investigating the payments made, and as soon we have the data we will award any missing ZP to the affected Z8Games accounts.

The teams are also working on resolving the technical issue to provide Paysafecard as an option to recharge ZP again.

We want to apologize for the delay and inconvenience, and thank you for your understanding and patience!

Razer Cashback Vol. 2 - April 24th to April 30th

[GM]Kanadian — Mon, 26 Apr 2021 10:35:41 +0000

[IMG2=JSON]{"data-align":"none","data-size":"full","height":"800","width":"800","src":"https:\/\/z8games.akamaized.net\/cfna\/web\/main\/Forum\/CF West _EN_ _004_.jpg"}[/IMG2]
Attention Mercenaries!

Just when you thought the Razer returns were over, they add more to the pot!

From April 24th to April 30th, you can receive Razer Gold back when you make purchases:

Earn 5% Razer Gold Cashback in your Razer account when purchasing $5 USD or more!

Earn 20% Razer Gold Cashback in your Razer account when purchases $50 USD or more!

First time recharging? You could earn up to 50% Razer Gold Cashback!

Bonuses will be added to your Razer Account in your local currency. For more details, check out the official promotion page HERE!

-CrossFire Team

Deposit Page Maintenance - April 20th

[GM]Kanadian — Tue, 20 Apr 2021 17:42:49 +0000

Attention Mercenaries,

Please be aware that we will have a brief downtime on the Deposit/Billing Page tonight at 11:00PM Server Time. This maintenance is estimated to last approximately 15 minutes. During this time, the pages and services relating to ZP Deposits will not be available for access. Game services and webpages unrelated to ZP Deposits will be unaffected.

Our apologies for any delays or inconveniences this may cause.

-CrossFire Team

Support System Maintenance - March 25th, 2021

[GM]Kanadian — Wed, 10 Mar 2021 13:40:43 +0000

[IMG2=JSON]{"data-align":"none","data-size":"full","src":"https:\/\/z8games.akamaized.net\/cfna\/web\/main\/Forum\/maint.png"}[/IMG2]
Attention Mercenaries!

The support system will be undergoing a scheduled maintenance on March 25th, 2021 from 5:00 AM EST to 7:00 AM EST. During this time, the support page will be unavailable for users to submit or respond to tickets. We look forward to assisting you again as soon as this maintenance is completed!

- Z8Games Support Team

MTC is now available in more regions

[GM]Celestine — Tue, 24 Nov 2020 23:56:20 +0000

[IMG2=JSON]{"data-align":"none","data-size":"full","height":"250","width":"250","src":"https:\/\/z8games.akamaized.net\/cfna\/web\/main\/Forum\/MTC_LOGO.png"}[/IMG2]

What is MTCGAME?

MTCGAME is a company that has been distributing EPIN globally for many years and providing 24/7 service. It has been collaborating with Z8Games for nearly 10 years. It provides services with many payment methods as well as credit cards such as Visa-Mastercard-AMEX.

Where can I buy Z8games pins from MTCGAME ?

At https://www.mtcgame.com/e-pin/crossf...fire-online-zp

After you click on the product you want to buy and complete your payment, your EPIN code will be delivered to you instantly.

How can I contact MTCGAME?
There is a 24/7 live support line on the website. Apart from that, you can contact via cs@mtcgame.com.

GPay - Payment methods for Turkey

[GM]Celestine — Fri, 20 Nov 2020 10:07:19 +0000

What is GPay?

GPay is a secure, well-known Turkish payment gateway. The company is established in 2015 to provide payment solutions for the gaming industry on digital and mobile platforms.

GPay Website: https://gpay.com.tr/

GPay Payment Methods:

Credit Card: Players will now be able to make Visa, MasterCard, and Maestro Credit Card payments with an installment option for up to 6 months.

ininal Kart: ininal Card is a Visa prepaid card solution that can be paid without opening an account, having a credit card, and loading money into the card. You can spend your ininal card as much as the balance you have loaded, and use it on the internet, in stores, anywhere in the country, and abroad.
Ininal Website: www.ininal.com

BKM Express: Bankalar Arası Kart Merkezi (BKM) is an online e-wallet payment system developed with banks and leading companies of the e-commerce world, making internet shopping fast, easy and secure.
BKM Express Website: https://bkmexpress.com.tr/

Note: These are local payment methods and will be available for Turkey only.GPay nedir?

GPay, güvenli ve tanınmış Türk ödeme ağ geçididir. Şirket, oyun endüstrisi için dijital ve mobil platformlarda ödeme çözümleri sağlamak amacıyla 2015 yılında kurulmuştur.

GPay Websitesi: https://gpay.com.tr/

GPay Ödeme Metotları:

Kredi Kartı: Oyuncular artık Visa, MasterCard ve Maestro Kredi Kartı ödemelerini 6 aya kadar taksit seçeneği ile yapabilecekler.

İninal Kart: ininal Kart sayesinde herhangi bir hesap açmadan, kredi kartı sahip olmadan, karta para yüklenerek ödeme yapılabilen ön ödemeli kart çözümüdür. İninal kartı'na yüklediğin bakiye kadar harcama yapabilir, internette, mağazalarda, yurt içinde ve yurt dışında her yerde kullanabilirsiniz.
Ininal Websitesi: www.ininal.com

BKM Express: Bankalararası Kart Merkezi (BKM), bankalar ve e-ticaret dünyasının önde gelen firmalarıyla birlikte geliştirilen, internet alışverişlerini hızlı, kolay ve güvenli hale getiren ve dijital cüzdanınız olan bir ödeme sistemidir. Kartlarınızı ekleyin, hem internet hem yüz yüze alışverişlerinizde kullanın. İstediğiniz herkese dilediğiniz zaman para gönderin. Bu kadar basit.
BKM Express Websitesi: https://bkmexpress.com.tr/

Not: Bu yerel ödeme seçenekleri sadece Türk oyuncularımız için geçerli olacaktır.

Blik Bank Transfer option for Poland

[GM]Celestine — Thu, 12 Nov 2020 10:18:33 +0000

Blik – Bank Transfer option for Poland

Blik is a popular Polish mobile bank transfer payment system and allows millions of mobile phone users to pay online, make payments in-store, and withdraw cash at ATMs.
All you need to pay for online purchases safely and easily is a mobile phone. There’s no need to provide credit card details or recall Internet banking access data.
Players who have the Blik app installed on their phones will be able to make bank transfer payments easily with their local currency.

Note: This is a local payment method and will be available for Poland only.

Blik Website: https://blikmobile.pl/en/

Customer Support: support@paymentwall.com
FAQ: https://www.paymentwall.com/faq/payments

Razer Gold Payment Maintenance April 29th: 5:00 PM - 5:30 PM EDT

[GM]Celestine — Tue, 28 Apr 2020 19:44:20 +0000

Attention Mercenaries,

The Razer Gold payment method will undergo a maintenance on April 29th, 2020 from 5pm to 5:30pm EDT.

During this maintenance, you will be unable to use Razer Gold as a payment method when recharging ZP.

This maintenance will not affect the game or other services during this time.

-Z8Games Team

OPEN BUCKS - Update! Subway Cards will not be accepted as of April 30

[GM]Juicebox — Fri, 06 Apr 2018 10:16:19 +0000

[IMG2=JSON]{"data-align":"none","data-size":"full","src":"http:\/\/image.us.z8games.com\/cfna\/web\/main\/Forum\/180326_CFNA_giftcard_forum.jpg"}[/IMG2]

LOAD UP ZP WITH CASH USING GIFT CARDS!

No credit card? No problem.
Load up ZP with cash using gift cards at checkout!

Benefits of using ‘Pay with gift cards’ by Openbucks:
Convenient: +150,000 locations to load your cash onto a gift card.
No fees: No reload, usage or activation fees.
Safe: No banking information needed to pay with gift cards.

How it works:
1. Purchase a gift card from SUBWAY®, CVS/Pharmacy® or Dollar General®.
2. Login to your account, select “Get ZP” and choose “Gift Cards” as your payment method.
3. Select the amount of ZP you would like to purchase and enter your gift card details when prompted.

That’s it! Now you can enjoy your game.

[FONT=&]Learn More: Watch Video | Visit Openbucks[/FONT]

Support Maintenance: March 26th

[GM]Kanadian — Tue, 26 Mar 2019 11:00:20 +0000

[IMG2=JSON]{"data-align":"none","data-size":"full","height":"457","width":"799","src":"http:\/\/image.us.z8games.com\/cfna\/web\/main\/Forum\/ForumMaintenance.png"}[/IMG2]
Attention Mercenaries,

Our support pages will be going offline for a short period at 2:00PM EST today for a maintenance. During this time, https://support.z8games.com will not be available for you. This maintenance is expected to last up to two hours, and regular support service will continue after this period. Game service should not be affected by this maintenance. We apologize for any inconvenience this maintenance may cause.

-Z8Games Team

Rixty to Razer Payment Maintenance - April 30, 2019

[GM]Juicebox — Mon, 25 Mar 2019 12:04:35 +0000

Attention Mercenaries,

The Rixty payment option will be taken offline starting April 30, 2019 @ 06:00 ET

Rixty will be migrated to the New Razer Gold, and any previous Rixty codes can be redeemed on the Razer website after successfully migrating your account to the New Razer Gold.

Attachment not found.

For more information on the migration, please click here.

If you experience any issues with Razer or with ZP deposits, please do not hesitate to send a support ticket.

Thank you,
-Z8 Games Team

Forum Maintenance: January 10th, 2019

[GM]Kanadian — Wed, 09 Jan 2019 17:38:49 +0000

[IMG2=JSON]{"data-align":"none","data-size":"full","height":"457","width":"799","src":"http:\/\/image.us.z8games.com\/cfna\/web\/main\/Forum\/ForumMaintenance.png"}[/IMG2]
Attention Mercenaries,

Please note that the forum will be temporarily down for maintenance starting January 10^th at 9 AM EST. This maintenance is expected to last a couple of hours.

While the forum will be unavailable, the website, Discord, and game will still be available.

Thank you for your patience.

See you on the battlefield,

--CrossFire Team

New Payment Option: Gamersgate!

[GM]Kanadian — Thu, 15 Nov 2018 17:13:22 +0000

[IMG2=JSON]{"data-align":"none","data-size":"full","height":"340","width":"960","src":"https:\/\/z8games.akamaized.net\/cfna\/web\/main\/Forum\/181024_CFNA_gamersgatePg_forum.jpg"}[/IMG2]

Attention Z8Games Users!

We are happy to add Gamersgate to our ever growing list of payment options! Gamersgate is a digital distribution platform for PC games and our partnership has officially begun! They have featured CrossFire on their website, and you can now use their E-PIN service to purchase ZP and get all that sweet gear you've been eyeing!

They can be found right now on the deposit page under the E-PIN category.

-Z8Games