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  1. #1
    Join Date
    Dec 1969
    Posts
    0

    Default My account got stolen and I don't remember the exact day of registration

    My account got stolen, I can provide all infos about payments, secret answer and email. BUT I DON'T REMEMBER THE DAY OF REGISTRATION, THE ACCOUNT WAS MADE IN 2010, HOW CAN I REMEMBER THAT?

  2. #2
    Join Date
    Dec 1969
    Location
    UK
    Posts
    8,968

    Default

    Try finding the very first email which got sent after you registered your account. That should tell you an date.

    "I am one with the force and the force is with me."

    CF Wikia Admin

  3. #3
    Join Date
    Dec 1969
    Posts
    0

    Default

    Quote Originally Posted by [MOD]Abel View Post
    Try finding the very first email which got sent after you registered your account. That should tell you an date.
    I changed my first email because I don't have access to it anymore and I don't even remember it. But I can provide all payments from 2010 to today, as I did in my ticket (limit is 2 but i can provide more).

  4. #4
    Join Date
    Dec 1969
    Location
    UK
    Posts
    8,968

    Default

    Quote Originally Posted by kolosej2222 View Post
    I changed my first email because I don't have access to it anymore and I don't even remember it. But I can provide all payments from 2010 to today, as I did in my ticket (limit is 2 but i can provide more).
    In that case, you can try to look on your character profile on the website. That should show the month and the year in which your CrossFire account was made. The actual day will have to be remembered by you.

    "I am one with the force and the force is with me."

    CF Wikia Admin

  5. #5
    Join Date
    Dec 1969
    Posts
    0

    Default

    Quote Originally Posted by [MOD]Abel View Post
    In that case, you can try to look on your character profile on the website. That should show the month and the year in which your CrossFire account was made. The actual day will have to be remembered by you.
    The support asked for a new email to assign the account, I gave them a new one but after 24 hours they still haven't changed it and gave my account back. Is that normal? I just want to get my account back before the scammer ruins it by spending gp, zp and coupons.

  6. #6
    Join Date
    Dec 1969
    Posts
    1,893

    Default

    Quote Originally Posted by kolosej2222 View Post
    The support asked for a new email to assign the account, I gave them a new one but after 24 hours they still haven't changed it and gave my account back. Is that normal? I just want to get my account back before the scammer ruins it by spending gp, zp and coupons.
    Yes, this is normal. Sometimes it can take a while to get the confirmation and such, and it has to go back and forth between you and the support staff member. If they've asked you for the new email though, rest assured that you are on your way to account recovery

    ​Sig By [GM]Cinder

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