Results 1 to 6 of 6
  1. #1
    Join Date
    Aug 2017
    Posts
    1

    Question Have no Account Info's help me?

    Hello,
    before 3 days i got my Acc back to log in this Page.
    So now i will change Security, Email etc.because i dont know which Security or Email that is.
    The Account is from 2011 so you can understand my Situation that im not know the Info's its a 7 years ago.


    Can someone Support me help!?

  2. #2
    Join Date
    Dec 1969
    Posts
    1,708

    Default

    If you want Support, you can only find them here: http://support.z8games.com/us/index.php?/Tickets/Submit

    Unfortunately, it is your responsibility to know your info, even if it is from 7 years ago. Since you don't remember this info, you most likely won't be able to change it. Best thing you can do is to not share your account and to always have PC protection.
    ╔═.. ═════════════════════════╗
    weiwei.
    ╚══════.. ════════════════════╝

  3. #3
    Join Date
    Dec 1969
    Posts
    4

    Default

    i have the same issue here but my info is saved on my email and do not remember it so i submitted a ticket asking for my email and they refused...

  4. #4
    Join Date
    Dec 1969
    Location
    Romania
    Posts
    1,319

    Default

    Quote Originally Posted by mezonoob7 View Post
    i have the same issue here but my info is saved on my email and do not remember it so i submitted a ticket asking for my email and they refused...
    registered email is also a security info - therefore noone will unveil this info ... same as previous player is your own responsibility to keep safe all your account info ...

    therefore from now you must take care not to loose your account because you won't be able to recover-it back

    Good luck !
    Last edited by TheShadowRo; 10-08-17 at 10:35 AM.

    ☠ Kick & Report Hackers!
    ✓ Honorable Player
    ✪ Forum Club Member

  5. #5
    Join Date
    Dec 1969
    Posts
    400

    Default

    Don't share your account so you will be more safety you can't back your info again but if you have the 1st Yahoo or Gmail ets.. u can find them. no way to send a ticket to help u
    Last edited by macarona008; 10-08-17 at 11:26 AM.
    ☣☢⚛☯ZM_Hunter☯⚛☢☣

  6. #6
    Join Date
    Dec 1969
    Posts
    12

    Default

    Send a ticket to Z8 games to try to retrieve your account's information

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •