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Trying to submit a ticket, don't have Payment method/transaction Id??

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  • Trying to submit a ticket, don't have Payment method/transaction Id??

    Hello, i'm trying to submit a ticket about recovering an old account. However, I don't have anything to enter in the payment method or transaction id slot and without it I can't submit a ticket. Am I missing something and these credentials already exist somewhere, im trying to reactivate an old account, so i don't want to have to buy something just so i've made a transaction so I have a payment method and transaction id from the purchase. Any help please???
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