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  • [ACCOUNT ISSUES] Help with my account

    So I was playing and some kid said he was a hacker and I said cool a few seconds later I got logged off. At that point I raced to change my password and I did, few days later (I was scared too log on) I got on to play around 6am (central time) same thing happened and I changed the password again. I havent played in like a month or two cuss I was scared. Spent a few hundred on my account and im getting annoyed. any help?

    P.S I have not told anyone my Password or Username.

  • #2
    Hmm from what I know there's no way people can just hack into your account without the owner giving out their Password but if you haven't then that then you should be fine. You sure you were logged off due to someone else trying to get into your account? Could of been your internet or even the server cause I have been logged out because of the server before and it was happening alot on the day the update came out. If anything you can send in a Support Ticket (http://support.z8games.com/index.php?/Tickets/Submit) if you think it's an account issue but don't worry too much unless you see any changes such as weapons from your bag being switched out or that you've played matches that you can't recall playing.
    Last edited by AlwaysSnipin; 09-09-17, 08:26 AM.
    Worst Forumer (supposely) 2017

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    • #3
      yeah cuss it said that someone logged on and would you like to sign back in. also if i started playing again and it happened what would you suggest doing?

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      • #4
        Originally posted by Cookies4Life View Post
        yeah cuss it said that someone logged on and would you like to sign back in. also if i started playing again and it happened what would you suggest doing?
        I have gotten that message before and then I will be sent into the Server List and I am completely fine to play on. Did it happen like straight after you got into another game or did it take some time? Cause even if someone did have your account how would they know exactly when you are on unless they are going to keep on logging into your account at a constant rate like using a Bot or something along those lines.

        Maybe sending a Support Ticket will be the best (http://support.z8games.com/index.php?/Tickets/Submit) bet since they can help you out fully on any account issues that are happening but you just need to make sure you can prove that you are the rightful owner of the account.
        Worst Forumer (supposely) 2017

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        • #5
          it just happened cuss after i changed it and went to play my ps4 each time, i have to press log back in and it send my to the main thing, only happens when i play, it was when the us servers were down so i played in europe. changed my password aswell everytime it happened.

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          • #6
            if i sent in a ticket would it be in account administration right?

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            • #7
              Originally posted by Cookies4Life View Post
              it just happened cuss after i changed it and went to play my ps4 each time, i have to press log back in and it send my to the main thing, only happens when i play, it was when the us servers were down so i played in europe. changed my password aswell everytime it happened.
              Originally posted by Cookies4Life View Post
              if i sent in a ticket would it be in account administration right?
              Well it could maybe be an issue with the software but I am not expert at that. Only GM's can see your tickets so don't worry. But they don't work on Weekends so you may need to wait until Monday for an response. Hopefully everything gets cleared up.
              Worst Forumer (supposely) 2017

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              • #8
                thankyou for taking your time to help me

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                • #9
                  Did you get a diconnection message first followed by this account has already been logged in message?
                  Last edited by oSasukeXxX; 09-09-17, 09:50 AM.

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                  • #10
                    Originally posted by oSasuke*** View Post
                    Did you get a diconnection message first followed by this account has already been logged in message?


                    Should be fine as long as you're not getting this one.
                    You suck. The End.

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                    • #11
                      i got another message than that one

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                      • #12
                        1. What is your internet speed ? - maybe your internet speed is too low

                        2. Sometime when you get logoff due to an error (game error, network lost ..etc) and you try rejoin game under 5 minutes you get the message : You are already login ...etc etc. - this happend because your account was not logoff from server as it should -
                        so don't be so scared , anyway after any game error that close your game is better to wait 5 minutes (so the server will disconnect your account as it should) then login back and you should not see any message .

                        3. There is no way someone else access your account unless you give him your ID and password - or he found other way to steal your accounts - especially if you are using same id+password combination for your email, facebook, twitter, game accounts ...etc
                        (also don't share your facebook name, twitter name, any social network name .. to unknow players - usually scammers can sed you malicious message and trick you to download infected files that will steal any accounts stored on your PC : email, social network accounts .. game accounts .. etc)

                        4. Be sure you are the only one that know your ID and pass for any accounts you have (especially for emails) and you don't have to worry
                        Last edited by TheShadowRo; 10-09-17, 04:20 AM.

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